LuNa Smelter - a leading, conflict free, high quality tin producer
We ensure that grievances and complaints will be addressed in a timely, transparent, accessible and equitable manner.
We ensure fair and objective investigation of grievances and complaints identified, based on facts or reliable evidence.
We will make every effort to ensure that the whistle-blower and all interested parties are protected against any reprisal, discrimination or other adverse employment consequences – excluding compliance with the law and disciplinary rules.
All interested parties are encouraged to voice to LuNa any concerns regarding misconduct, wrongdoing or any identified risk within our supply chain at the earliest opportunity with a view to them being fully investigated by the appropriate authority.
Paper disclosures may be issued to LuNa HR Department Manager:
Karuruma, Jabana, Gasabo
Po. Box. 1011 – Kigali, RWANDA